Solutions

With the sheer volume of paper involved in today’s insurance industry, employees are quickly pushed to their limits. They need immediate, central access to data in order to avoid significant delays in service processing. In addition, valuable customer information has to be protected (e.g., against unauthorized access or natural disasters).

To address these needs on the Asian market, Sycor developed the Sycor Insurance Solution (SIS), which is based on IBM Enterprise Content Management (ECM) technology. In 2007, this solution received the Best Insurance Solution Award from IBM ECM (formerly FileNet). With SIS, all company data and documents can be electronically captured, managed, stored and made available to employees from a central location. Since SIS is a modular solution, you can choose from the following applications according to your business scenario:

• Claims processing
• Customer service
• Policy management
• Underwriting
• Sales

SIS boosts your productivity significantly, thanks to quick and easy access to complete customer information. Management receives reliable analyses in real-time and can make sound decisions much more easily. The solution also makes outsourcing easier while simultaneously safeguarding data.

Existing applications, such as special insurance solutions or programs for communicating via e-mail or fax, can be easily integrated into SIS.

For more information on the best solution for you, please contact us.